Policies
How things work here.
Short, so you can find what you need. If something here does not answer your question, call and a person will.
Paying for classes
- Auto-pay
- A card on file, charged on the 1st of the month, and 10% off tuition for it. If the card declines on the 1st two months running, the account comes off auto-pay.
- Paying month to month
- A card on file is still required. Tuition is due by the 15th. After the 15th a $10 late fee is added; we try the card on file before we add it.
- If a month goes unpaid
- On the last day of the month your child is dropped from class. Re-enrolling waits until the balance is paid in full.
- Membership
- $35 a year, due the day you sign up for a class or an event, and again each year your child is enrolled or re-enrolls.
- Discounts
- 10% off for siblings. 10% off a second class.
- Late pickup
- More than 15 minutes after class ends, a $10 care fee goes on the account.
Dropping a class
- How
- Submit a drop notice in the parent portal. That is the only way a drop counts. A conversation at the front desk is not a drop notice, because there is no record of it.
- When
- Two weeks' notice.
- Refunds
- There are no refunds for a class you forgot to drop.
Missing a class
- Before class
- Log the absence in the parent portal before the class starts. That earns a make-up token.
- Tokens
- One a month. Good for a year from the day it is issued.
- Make-ups
- Sundays only.
When we are closed
- Holidays
- No make-ups for holiday closures. Tuition is priced on a four-week month; the months with five classes cover the closures.
- Weather
- If Kettering schools are closed, morning classes are cancelled and we plan to open at 2:00 pm unless conditions are still dangerous. If Kettering schools are delayed, management decides whether classes run.
- Where to check
- Our social media, your email, and Channel 7 news.
Camps, clinics and open gym
- Cancelling
- Three days' notice earns a refund or a credit to your account. Send it by email to info@performance-gymnastics.com.
Birthday parties
- Deposit
- $75, non-refundable. If you need to change the date, you do not pay it again.
- Guests
- The party price covers ten guests plus the birthday child. Each additional guest adds $10.
- Included
- Party favors, a gift from us, and utensils. A custom cake or cupcakes can be added.
Drop-in classes
- Which classes
- Any class that fits your child's age and your schedule.
- Punch passes
- Good for 180 days from purchase.
Questions about a charge or a rule?
Call 937.723.8799, or send a note and a person will answer.